Privacy Policy

Privacy Policy

Last Updated: September 10, 2025

Platinum Transportation Group, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

We may collect personal information in the following ways:

• Information You Provide Directly:
  When you book a ride, contact us, or use our services, we may collect:
   
  • Name
     
  • Email address
     
  • Phone number
     
  • Pickup/drop-off locations
     
  • Flight or travel details
     
  • Payment information (processed securely by third-party providers)
     
• Automatically Collected Information:
  We may collect certain information automatically via cookies or analytics tools:
   
  • IP address
     
  • Browser type
     
  • Device information
     
  • Pages visited
     
  • Time spent on the site
     

We use the information we collect to:

• Schedule and manage transportation services
   
• Communicate with you about bookings and updates
   
• Improve our website and customer experience
   
• Ensure legal compliance
   
• Send occasional promotions or service updates (you may opt out)
   

We do not sell or rent your personal information.

We may share information only with:

• Trusted third-party vendors (e.g., payment processors or booking platforms)
   
• Law enforcement or legal authorities, if required by law or court order
   
• Internal employees and contractors, strictly for operational purposes
   

All third parties are required to maintain confidentiality and protect your information.

We use reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we strive to keep your data protected.

• You may request to view, update, or delete your personal data at any time by contacting us.
   
• You may opt out of promotional emails by clicking “unsubscribe” at the bottom of the message.
   

Our website may use cookies to improve performance and personalize your experience. You may disable cookies in your browser settings, but some features may not function correctly.

We do not knowingly collect or solicit information from children under the age of 13. If you are under 13, please do not use our site or services. If we become aware that we have inadvertently collected personal data from a child under 13, we will delete that information immediately.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.

As a business operating in the State of Illinois, we comply with all applicable privacy laws including, but not limited to, the Biometric Information Privacy Act (BIPA) and other consumer data protection requirements. We do not collect biometric data.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes your agreement to the revised policy.

If you have any questions or concerns about this Privacy Policy or your personal information, you may contact us at:

Platinum Transportation Group, Inc.
Island Lake, Illinois
📧 reservations@platinumtransportationgroup.com
📞 773-669-7115